Incident Response Service Breakdown

Lewis Fairburn

Marketing Manager

Lewis is the Marketing Manager here at Pentest People. Handling our brand identity, event planning and all promotional aspects of the business.

What is Incident Response?

Incident response is a comprehensive approach to dealing with potential security incidents, such as unauthorised access, data breaches, and malicious attacks that might affect an organisation’s network. The goal of incident response is not just to contain the threat but also to learn from it by understanding what happened, why it happened, and how it can be prevented from happening in the future.

Why do You Need an Incident Response Plan?

When protecting your business, being prepared for the worst is essential. An IR plan is critical to any business continuity strategy, guiding dealing with unexpected events that could disrupt operations. An effective IR plan will help you minimise the impact of a cyber incident and get your business back up and running as quickly as possible.

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Defend From Threats

Having a Cyber Incident Response Plan is crucial in the modern day

The Main Steps of an IR Plan 

1. Preparation: This involves creating and implementing an incident response plan, identifying key personnel, and conducting training exercises.

2. Detection: This step involves monitoring for signs of a potential security incident, such as unusual network activity or unauthorized access attempts.

3. Containment: Once an incident is detected, the goal is to contain it to prevent further damage or data loss.

4. Eradication: After containing the incident, the next step is eradication. This involves completely removing any attack trace from your network or systems. This may involve restoring affected systems from backups, updating security measures to prevent similar attacks in the future, and conducting a thorough investigation to determine how the attack occurred and what vulnerabilities were exploited.

5. Recovery: After eradicating the incident, the focus shifts to recovery, getting your systems back up and running as quickly as possible. This may involve restoring data from backups, rebuilding compromised systems, and implementing additional security measures to prevent future attacks.

6. Lessons Learned: The final step in the incident response process is to conduct a thorough post-incident review to identify lessons learned and areas for improvement. This includes analysing what went wrong, why it happened, and how it can be prevented in the future.

Three Benefits of Having a Cyber Security Incident Response Plan

Builds Resilience: Having a response plan in place helps build resilience within organisations as you will be better prepared to respond quickly when an incident occurs, reducing the likelihood of prolonged disruption or additional damage

Enhances Regulatory Compliance: A cyber incident response plan helps ensure that businesses are adhering to any applicable regulations and provides a framework for complying with those regulations in the event of an incident

Minimises Damage: Having a plan in place for responding to cyber incidents allows businesses to quickly identify and address threats, helping you limit the scope and impact of the incident.

What are Incident Response Services?

Incident response services are a crucial aspect of cybersecurity incidents, as they involve the systematic approach to addressing and managing any potential threats or breaches to an organisation's network or systems. These services aim to minimise the impact of such incidents and ensure a rapid and effective response.

One of the key components of incident response services is the presence of dedicated incident response teams. These teams are composed of cybersecurity experts who specialize in identifying, analysing, and responding to security incidents. Their role is to investigate the incident, contain the breach, restore normal operations, and mitigate any further damage.

Incident response planning is another critical element. It involves the development and implementation of a comprehensive strategy to handle potential security incidents. This planning phase helps organizations identify potential risks and vulnerabilities and establish protocols for appropriate responses. Regular training and drills are often conducted to keep response teams prepared and up to date.


Why do you Need an Incident Response Plan?

When it comes to protecting your business, being prepared for the worst is essential. An incident response plan is a critical part of any business continuity strategy, providing guidance on how to deal with unexpected events that could disrupt operations.

An effective incident response plan will help you minimise the impact of a cyber incident and get your business back up and running as quickly as possible.

How Our Incident Response Packages Can Help

Our IR Packages help businesses:

  • Eradicate any remnant of the attack
  • Create custom scripts to help you discover vulnerabilities
  • Create an industry-leading CSIRP
  • Discover potential threats through a Dark Web scan
  • Discover threats to any web applications & Infrastructure through a weekly vulnerability scan
  • Train staff through 4 tabletop exercises conducted over 2 days
  • Gain a Pentest People consultant on-site within 48 hours of an attack
  • Gain their own SecureGateway device allowing Pentest People to securely connect to the business’s network in the event of an incident.

How Can Pentest People Help?

Here at Pentest People, we have created a CSIRP (Cyber Security Incident Response Plan) using industry-leading techniques and protocols to help businesses in the case of a breach/cyber attack. Let us take the burden of reacting to such an attack, utilising our expertise to reduce the damage and downtime for your business.

Watch below for a breakdown of our service.

Video/Audio Transcript