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Incident First Responder Training
Empower your IT team to contain threats and preserve critical evidence.
CREST-Accredited: We're CREST accredited for our excellence and expertise in incident response.
Reliable Training: Hands-on training for IT and security teams to respond fast, minimise impact, and hand over incidents effectively to IR teams.
What Is Incident First Responder Training?
The first few minutes of a cyber incident can determine the scale of its impact. Our Incident First Responder Training equips your internal IT and security teams with the knowledge, tools, and confidence to take appropriate action before specialist incident responders arrive.
This training focuses on early containment, evidence preservation, and effective incident handoff, reducing business impact and speeding up resolution.
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Tailored for your environment
Real-world scenarios
Taught by expert consultants
1000’s of Organisations Trust Pentest People For Their Penetration Testing
What Will You Learn?
What’s Included in First Responder Training?
Spot the Signs Early
Learn how to identify potential incidents through user reports, automated alerts, and subtle signs of system compromise.
Contain Without Compromise
Understand how to take immediate containment actions that prevent further spread, without damaging or overwriting critical forensic evidence.
Preserve Volatile Evidence
Get practical training on capturing live system state and memory (RAM), ensuring valuable forensic data is available for deeper investigation.
Log and Document the Response
Master the art of clear, concise incident logging, from timeline creation to capturing containment actions and affected assets.
Enable a Clean Handoff
Prepare your team to brief internal or external IR teams with all the right information: incident summary, scope, actions taken, and evidence collected.
Aligned to Your Environment
The training is tailored to your systems, response maturity, and internal tools, making everything immediately relevant and actionable.
You Can Trust in Pentest People to Deliver Industry Leading Testing
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How Your Business Benefits from First Responder Training
Building incident readiness isn’t just about tools, it’s about people. By training your IT staff to act effectively in the earliest stages of a security incident, you gain measurable improvements across your entire cyber response process.
Whether you’re aiming to reduce risk exposure, speed up resolution, or satisfy compliance expectations, this training gives your frontline team the confidence and capability to take the right first steps.
Faster, more effective incident containment
Reduced operational downtime
Preservation of forensic evidence for investigations
Empowered IT staff, confident under pressure
Better Communication and IR Handover
Demonstrable Due Diligence for Compliance
Talk to an Expert About First Responder Training
Fill out our contact form and a member of the team will be in touch to discuss your needs and offer support or contact is by phone on 0330 311 0990
What’s The Deliverable of First Responder Training?
This isn’t off-the-shelf training, it’s a focused, hands-on session designed specifically for your organisation. We tailor the content and delivery to suit your technical environment, internal processes, and team maturity.
Our consultants work with you to ensure your team gets practical, immediately usable skills, not just theory.
Tailored Training Pack: Custom materials designed for your environment, including slides, reference guides, checklists, and response templates.
Live Instructor-Led Session: A 3–4 hour interactive session delivered by one of our incident response consultants, either remotely or at your site.
Optional Add-Ons: Enhance the training with extras such as tabletop scenarios, playbook reviews, or post-training support.
Delivery Timeframe: Typically includes 2 days of preparation and coordination, followed by a single training session tailored to your schedule.
See What Our Clients Have to Say About our Professional Services
"Pentest People has been a trusted partner in our Information Security audits, helping us achieve ISO27001:2013 and Cyber Essentials certifications. Their expertise, professionalism, and
customer-focused solutions have greatly improved our ICT infrastructure.
I highly recommend Pentest People to any potential client."
“Pentest People were efficient, knowledgeable and very supportive of our organisation making the jump from Cyber Essentials to accreditation to the ‘Plus’ upgrade. They were great to communicate with, delivered as promised and we will certainly use again when re-certification comes round."
“The SecureGateway allowed Pentest People to perform a quality penetration test while the tester worked remotely. The results and data collected by the consultant were at the level we would expect from a standard test, showing no real difference other than allowing us to proceed as normal”
“Pentest People stand out in the field of penetration testing due to the skillset of people they have working there. We undertook a complex bespoke pentest with them which required a lot of pre-work in order to make sure it was scoped correctly and they took the time to come onsite to make sure all was correct prior to commencing. From my experience with them, they are very intelligent people with a deep understanding of the security landscape and we will continue to use them for future testing requirements”.
“Pentest People have provided us with a very streamlined testing service, that can be easily reviewed using their SecurePortal. I’m pleased with the quality of the testing report and it has enabled us to feel more confident in our network security”.
“We used Pentest People to assist us with our security testing. They truly understand this area extremely well and gave us great reassurance on areas that we needed to improve.
Pentest People are truly experts in the security field and we would highly recommend them. They have great depth of knowledge and breadth of experience”
"Pentest People perform Web Application and Infrastructure Penetration Testing for Pharmacy2U. They are always professional to engage with, provide an excellent level of service and the addition of the SecurePortal makes receiving and interrogating the results of the service very easy indeed.We look forward to working with them in the future and trust the work they deliver."
"Pentest People provided a thorough Web App, API, and Mobile App test, giving us clear insights into vulnerabilities. Their SecurePortal made post-test remediation straightforward & faster than previously used methods.
Following this, we opted for a Red Team Assessment, which further strengthened our security. Their expertise and structured approach helped us address key risks efficiently. A reliable and professional security partner."
""Pentest People supported us with a detailed application penetration test and forensic analysis on one of our key payment-related systems. Their consultants quickly identified underlying vulnerabilities and provided clear insight into how these issues could be addressed to strengthen the application’s overall security.Their investigation offered valuable technical clarity, helping us understand potential risks, remediate quickly, and implement measures to reduce the chance of future incidents.
The combination of testing and expert guidance gave us the assurance we needed and a clear path forward for improving our security posture.
The team were responsive, professional, and easy to work with throughout. We’re confident in the improvements made and would gladly work with Pentest People again."
Ready to Train Your Team to Act When It Matters Most?
Equip your internal teams to be the first line of defence in a cyber crisis.
Let’s talk about customising your First Responder Training session.
Need More Info on First Responder Trainingg?
Frequently Asked Questions
Can you deliver this in person?
Yes, we offer both on-site and remote delivery depending on your preference.
Is this suitable for non-technical staff?
Yes, we tailor the session based on audience. While it’s aimed at IT teams, we adjust the depth and language accordingly.
How long does the training take?
The session lasts 3–4 hours and is delivered after 1–2 days of preparation.
Learn Something New
Have a read of our blogs written by industry experts, covering topics from all areas in cyber.
Cyber Security Incident Response: Mitigating Threats Before They Spread
Discover why every organisation needs a Cyber Security Incident Response Plan. Learn the key phases, tools, and benefits of a well-structured approach to detecting, containing, and recovering from cyber threats — all while ensuring compliance and business continuity.
SecurePortal 2.12 – Proposals to Projects, Made Easy.
SecurePortal now features Live Digital Proposals – view, accept, and launch your tests faster than ever. No downloads, no delays. With automated assessments, flexible scheduling, and self-service billing tools, managing your cyber security testing just got a whole lot easier.
What is the UK Cyber Security & Resilience Bill and Why Does it Matter to Your Business?
The UK’s Cyber Security & Resilience Bill aims to significantly strengthen national cyber defence by expanding regulations, enhancing incident reporting, and improving resilience across both public and private sectors. It introduces stricter security standards for a broader range of businesses, including Managed Service Providers (MSPs) and Small to Medium-sized Enterprises (SMEs), many of which were previously outside regulatory scope.
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