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Incident Response Gap Analysis
Evaluate your existing response capability, uncover key weaknesses, and build a stronger, standards-aligned IR strategy, before an incident happens.
CREST-Accredited: We're CREST accredited for our excellence and expertise in incident response.
Delivered by Experienced Incident Responders: Not just theorists; our team has real-world experience responding to critical cyber incidents across multiple sectors.
Actionable Outcomes, Not Just Reports: You’ll get a clear plan of action tailored to your environment, not just generic recommendations.
What Is an Incident Response Gap Analysis?
Most organisations think they’re ready for a cyber incident, until one actually happens. In those first chaotic hours, every delay or misstep can lead to data loss, extended downtime, and reputational damage.
Our Incident Response Gap Analysis is a structured assessment designed to uncover your organisation’s true readiness to respond to security incidents. Whether you already have a response plan or are just starting to formalise one, this service benchmarks your current capabilities against recognised industry frameworks like NIST, ISO/IEC 27035, and best practices from real-world incident handling.
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Identify weaknesses in your process
Review documentation, roles, and workflows
Get a practical, prioritised action plan
Align your incident response with compliance and business continuity needs
1000’s of Organisations Trust Pentest People For Their Penetration Testing
The Process
What’s Included in the Gap Analysis?
This isn’t just a checklist exercise, it’s a hands-on, expert-led engagement focused on helping you build a more mature and measurable response capability.
Your assessment includes:
Stakeholder Interviews
Sessions with your IT, Security, and Operations staff to understand your current incident detection, escalation, and response workflows.
Document & Policy Review
Review of your existing response plans, escalation paths, playbooks, evidence handling procedures, and incident logs.
Gap Identification & Maturity Mapping
A structured comparison of your current processes against frameworks like NIST CSF, ISO/IEC 27035, and sector-specific standards.
Actionable Recommendations
A detailed report outlining where your organisation falls short, with practical steps to remediate each gap, prioritised by risk and effort.
Debrief Session
A follow-up call with our consultants to walk through the report, clarify findings, and provide guidance on next steps.
Aligned to Your Environment
The training is tailored to your systems, response maturity, and internal tools, making everything immediately relevant and actionable.
You Can Trust in Pentest People to Deliver Industry Leading Testing
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Why It’s Worth Doing, Even If You Have a Plan
Being “compliant” doesn’t mean being prepared. A paper-based response plan won’t help if your team doesn’t know when or how to act. This assessment provides clarity, direction, and improved resilience, fast.
Reduce Risk Exposure:
Identify and fix weaknesses before attackers exploit them.
Build Confidence Across the Business:
Ensure that IT, security, and leadership understand their roles in a real-world incident.
Accelerate Compliance Readiness:
Supports ISO 27001, Cyber Essentials Plus, DORA, and other frameworks that require demonstrable IR planning.
Enable Faster, More Coordinated Response:
Avoid delays and confusion by improving documentation, escalation paths, and comms procedures.
Talk to an Expert About an Incident Response Gap Analysis
Fill out our contact form and a member of the team will be in touch to discuss your needs and offer support or contact is by phone on 0330 311 0990
What’s The Deliverable of an Incident Response Gap Analysis?
The output of the assessment is designed to be immediately usable by IT leaders, compliance teams, and execs alike.
Gap Analysis Report: A clear document outlining where you meet, exceed, or fall short of industry best practices, including risk exposure and maturity insights.
Action Plan & Roadmap: A prioritised set of improvements to build IR maturity over time, aligned to your resourcing, sector, and threat landscape.
Consultant-Led Debrief Session: A dedicated walkthrough of your report with space to ask questions, explore recommendations, and plan next steps.
Typical Duration: ~4 days, with flexibility based on your organisation’s complexity and availability.
See What Our Clients Have to Say About our Professional Services
"Pentest People has been a trusted partner in our Information Security audits, helping us achieve ISO27001:2013 and Cyber Essentials certifications. Their expertise, professionalism, and
customer-focused solutions have greatly improved our ICT infrastructure.
I highly recommend Pentest People to any potential client."
“Pentest People were efficient, knowledgeable and very supportive of our organisation making the jump from Cyber Essentials to accreditation to the ‘Plus’ upgrade. They were great to communicate with, delivered as promised and we will certainly use again when re-certification comes round."
“The SecureGateway allowed Pentest People to perform a quality penetration test while the tester worked remotely. The results and data collected by the consultant were at the level we would expect from a standard test, showing no real difference other than allowing us to proceed as normal”
“Pentest People stand out in the field of penetration testing due to the skillset of people they have working there. We undertook a complex bespoke pentest with them which required a lot of pre-work in order to make sure it was scoped correctly and they took the time to come onsite to make sure all was correct prior to commencing. From my experience with them, they are very intelligent people with a deep understanding of the security landscape and we will continue to use them for future testing requirements”.
“Pentest People have provided us with a very streamlined testing service, that can be easily reviewed using their SecurePortal. I’m pleased with the quality of the testing report and it has enabled us to feel more confident in our network security”.
“We used Pentest People to assist us with our security testing. They truly understand this area extremely well and gave us great reassurance on areas that we needed to improve.
Pentest People are truly experts in the security field and we would highly recommend them. They have great depth of knowledge and breadth of experience”
"Pentest People perform Web Application and Infrastructure Penetration Testing for Pharmacy2U. They are always professional to engage with, provide an excellent level of service and the addition of the SecurePortal makes receiving and interrogating the results of the service very easy indeed.We look forward to working with them in the future and trust the work they deliver."
"Pentest People provided a thorough Web App, API, and Mobile App test, giving us clear insights into vulnerabilities. Their SecurePortal made post-test remediation straightforward & faster than previously used methods.
Following this, we opted for a Red Team Assessment, which further strengthened our security. Their expertise and structured approach helped us address key risks efficiently. A reliable and professional security partner."
""Pentest People supported us with a detailed application penetration test and forensic analysis on one of our key payment-related systems. Their consultants quickly identified underlying vulnerabilities and provided clear insight into how these issues could be addressed to strengthen the application’s overall security.Their investigation offered valuable technical clarity, helping us understand potential risks, remediate quickly, and implement measures to reduce the chance of future incidents.
The combination of testing and expert guidance gave us the assurance we needed and a clear path forward for improving our security posture.
The team were responsive, professional, and easy to work with throughout. We’re confident in the improvements made and would gladly work with Pentest People again."
Want to Know How Ready You Really Are?
Most breaches expose one key truth: response plans weren’t as strong as they seemed. Our Incident Response Gap Analysis helps you take action now, before an incident forces your hand.
Understand your risks
Get a practical roadmap
Improve your cyber resilience
Need More Info on First Responder Trainingg?
Frequently Asked Questions
Can you deliver this in person?
Yes, we offer both on-site and remote delivery depending on your preference.
Is this suitable for non-technical staff?
Yes, we tailor the session based on audience. While it’s aimed at IT teams, we adjust the depth and language accordingly.
How long does the training take?
The session lasts 3–4 hours and is delivered after 1–2 days of preparation.
Learn Something New
Have a read of our blogs written by industry experts, covering topics from all areas in cyber.
SecurePortal 2.12 – Proposals to Projects, Made Easy.
SecurePortal now features Live Digital Proposals – view, accept, and launch your tests faster than ever. No downloads, no delays. With automated assessments, flexible scheduling, and self-service billing tools, managing your cyber security testing just got a whole lot easier.
What is the UK Cyber Security & Resilience Bill and Why Does it Matter to Your Business?
The UK’s Cyber Security & Resilience Bill aims to significantly strengthen national cyber defence by expanding regulations, enhancing incident reporting, and improving resilience across both public and private sectors. It introduces stricter security standards for a broader range of businesses, including Managed Service Providers (MSPs) and Small to Medium-sized Enterprises (SMEs), many of which were previously outside regulatory scope.
What Does The EU Cyber Resilience Act Mean for Your Organisation?
The EU Cyber Resilience Act marks a major shift in how digital products and software are regulated for cyber security. But what does it really mean for your organisation? Whether you're a software vendor, device manufacturer, or part of the supply chain, the CRA introduces new responsibilities, and penalties for non-compliance. This blog breaks down the essentials, explain who’s affected, and outline what your business needs to do to stay ahead.
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